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@Turkey, Egypt, Thailand, United Arab Emirates, Spain, Greece, Vietnam
ODEON Tours Inbound and Destinations Management services through its inbound services companies in Turkey, Egypt, Thailand, United Arab Emirates, Spain, Greece and Vietnam to tour operators from Turkey, Russia, Ukraine, Georgia, Belarus and other CIS countries, Poland, Lithuania, Estonia, Latvia, the Balkans and Germany.
Apart from the main countries the company operates in, every year ODEON Tours adds new destinations to its portfolio.
ODEON Tours has proved its difference in the sector by bringing in many novelties in the field of quality.
•In 2001, it has become the first company in Turkey to obtain the ISO 9001 Quality Management System certification that covers all of the travel agency services.
• Based on the principle of transforming the Quality Management concept into a lifestyle, it participated in the National Quality Action and has been entitled to get the EFQM Determination in Excellence Certificate in 2008, the EFQM Competency in Excellence Model Certificate in 2011 and the EFQM 5-Star Recognized for Excellence Certificate in 2013.
• It implemented ISO 14001 Environment Management System and OHSAS 18001 Occupational Health and Safety Management System in 2009 and obtained the ISO 10002 Quality Management-Guest Satisfaction-Complaints Handling certifications in 2010.